Loading... Please wait...

Terms and Conditions


Please read these Terms & Conditions carefully.

By using the (trading name of Oui Print Solutions Limited) web-site, you agree to be bound by the Terms & Conditions stated below. If you do not agree with this Agreement, please do not access this web-site. (also referred to as "We", "Our", "Us") reserves the right to update or modify these Terms & Conditions at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.



There should be 3mm bleed around the finished artwork.

You accept full legal liability for the content of material printed on your behalf and under your instructions.

You are 100% responsible for the accuracy of your print-ready artwork files, is not liable for errors in a final product caused by any of the following reasons: Incorrect grammar, Punctuation, Bleeds, Misspelling, Graphics, Finished Product Size.

We reserve the right to refuse an order without disclosing a reason.

The artwork should be in Press ready PDF (font embedded) format in CMYK with minimum 300dpi resolution. We process only in CMYK format. If there are any Spot colours in the artwork, it will be converted to CMYK. We cannot take responsibility for colour reproduction of RGB files. reserves the right to publish and promote artwork designed by us through our website.



All prices include the delivery in the Republic of Ireland.

Delivery Time: 5-7 working days.

The delivery terms made known to the customer are estimates only, and shall not be liable for any late delivery or non-delivery, any loss, damage or delay occasioned to the customer because of late or non-delivery of the goods.

We are not responsible for 3rd party shipping errors, omissions or damaged shipments.

Turn around time starts from the date of approval and ends at the date of dispatch from the Printer.

Working days are Monday to Friday, excluding Irish Bank Holidays.

Any complaints about the damage and missing of the job, should be reported to us within 24 hours of collection by e-mail. Any claims after this period will be rejected. The proof of delivery docket must be signed as “damaged product” if it is damaged. If the delivery attempt is failed, the job is sent back to us. You will be charged the cost of all re-delivery attempts.

Graphic design work is non-refudable.



Prices are based on our current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance.

You must pay by credit, debit card or PayPal at the time of order. Full payment are required for work to begin on your order.

We do not store any credit or debit card data.



If you wish to cancel a job please e-mail immediately.

Please note all sales are final once submitted. No refunds can be issued after the job has been plated or printed.



All jobs MUST be 'proof approved' before printing, with the exception of business cards. We do NOT offer returns because all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold. We do not offer exchanges or refunds. By placing a business card order, you are accepting that the artwork has been approved by you, and we do not accept responsibility for incorrect business cards. If your job is damaged, please advise us within 3 days of receipt, by emailing The job MUST be returned to receive a credit.



We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address and phone number.
We do not rent or sell any information you provide us including email addresses.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

By using our site, you consent to our web site privacy policy.
We may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Policy at any time, so please review it frequently.



The materials and designs on this site may not be copied, reproduced, posted or republished in any way.



We reserve the right to refuse orders promoting the followings: pornography, adult or mature content, excessive profanity, content related to racial intolerance or advocacy against any individual, group or organization, hacking or cracking content, illicit drugs and drug paraphernalia content, pharmaceutical products or any services, business or activity related to the pharmaceutical industry, gambling or casino related content, sales of beer or hard alcohol, sales of tobacco or tobacco related products, sales of weapons or ammunition and any other content that is illegal, promotes illegal activity, infringes on the legal rights of others or if we feel that the content is against our business philosophy without any further explanation.

Recent Updates

Sign up to our newsletter